Tenant Resources

Important Contact Information

Windy City (Office Hours are Monday to Friday 8:30am-5:00pm)
Your property manager is your point of contact. Their information will be on your Tenancy Agreement. If you are unable to contact your property manager, or have an issue you need to discuss with management, please call the office:
04 3900 116
[email protected] (for non-urgent enquiries)

Windy City After-Hours/Emergency Contact
Windy City after hours – 022 254 6474
All other enquiries should go to your property manager, [email protected], or via the office, during office hours 04 3900 116

Tenancy Services
0800 TENANCY (836 262) Free Tenancy advice
Local Council Emergency Contact
For issues such as excessive noise, animals, or water issues.
Upper Hutt – (04) 527 2169
Lower Hutt – 04 570 6666
Porirua – (04) 237 5089
Wellington – (04) 499 4444
Kapiti – 04 296 4700

Recycling and Council Waste Collections
Wellington – Rubbish & Recycling
Porirua – Rubbish & Recycling
Lower Hutt – Rubbish & Recycling

Help With Connections

Sign up to MovingHub to make moving as seamless as possible

Reporting maintenance

Please report any maintenance requirements or damage to us via the portal – https://id.propertyme.com

Disputes Resolution

You can contact Tenancy Services any time for free advice regarding your Tenancy on 0800 TENANCY. There is plenty of info on the website also tenancy.govt.nz

Sign up to PropertyMe

Once your tenancy begins, be sure to sign up and log in to our online Tenancy Portal and stay up to date with information regarding your tenancy. You can contact us, report maintenance, view inspection information and tenancy documents, and update your details through the portal.

Get In Touch

Whether you’re in search of a rental property that perfectly suits your needs and preferences or seeking professional property management services for your existing rental property, get in touch with Windy City Property Management today and we can talk you through the process.

Phone  04 3900 116